Front Brake Change + Brakes + Discs

Reservation, cancellation, payment and refund policy

Welcome to Auto Services Valdez! To ensure a smooth and transparent process for our valued customers, please review our policies below before making a reservation. Reservation Policy 1. Booking Method: Reservations can only be made through our official website: www.autoservicesvaldez.com. 2. Confirmation: Upon completing your reservation, you will receive a confirmation email with the details of your service. 3. Pricing • Service costs range from $99 to $399, depending on the make, model, and features of your vehicle. • After submitting your reservation request, a representative from Auto Services Valdez will contact you to confirm the final price based on your vehicle’s specifications and the services requested. Payment Policy 1. Initial Payment • At the time of booking, a 30% deposit of the total service price is required to secure your appointment. • Payments can be made securely through the website at the time of reservation. 2. Remaining Balance • The remaining balance is due upon service completion. Cancellation Policy 1. Cancellation Fees: • If you need to cancel your reservation, a fee of 50% of the initial 30% payment will apply. • Example: If the total service cost is $200, the initial deposit is $60, and the cancellation fee will be $30. 2. Deadline for Cancellations: • To cancel, you must notify us at least 24 hours before your scheduled service to be eligible for any refund. • Cancellations made less than 24 hours in advance will result in the forfeiture of the entire initial payment. Refund Policy 1. Eligibility for Refunds: • If you cancel your reservation at least 24 hours in advance, you will receive a refund of 50% of your initial payment as per the cancellation fee policy. • Refunds will not be issued for cancellations made within 24 hours of the scheduled service. 2. Processing Time: • Refunds will be processed within 5-7 business days and credited to your original payment method. Contact Us For questions or concerns about your reservation, cancellations, payments, or refunds, please contact us at: • Email: info@autoservicesvaldez.com • Phone: 954-701-1166 We appreciate your trust in Auto Services Valdez and look forward to serving you!

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